All original paintings reflect the canvas dimensions stated on the website. Each piece comes professionally finished in a floating frame with a pre-installed hanging device, arriving fully ready to hang.

To protect the surface and depth of color, a matte varnish has been applied to every work. To preserve the integrity of the canvas, please ensure the artwork is not exposed to extreme temperatures or direct heat.

Yes. Commissions are accepted based on current scheduling. When reaching out, please provide your preferred dimensions, concept ideas, and timeline.

No. The purchase of physical artwork grants you ownership of that specific piece for private display. Jax Kwok retains all copyrights, and written permission is required for any commercial reproduction or publication.

Limited-edition prints are produced in New Jersey using high-fidelity techniques on premium paper. Each print typically measures 11" x 14" (matted to 8" x 10"). To ensure exclusivity, prints are released in limited runs and are hand-signed by the artist.

Digital screens vary in tone and brightness. To ensure satisfaction, you may request a short video of an artwork before purchasing to see the colors and textures accurately.

Yes, the studio provides worldwide shipping. Originals are securely packaged with archival materials and insured for their full value, while prints are shipped in protective tubes or reinforced flat envelopes. Note that customs duties and taxes are the buyer's responsibility.

Original paintings and commissioned works are unique and customized; therefore, they are final sale. Prints may be returned within a specified period if they remain unopened and in their original condition (restocking fees may apply).

I Please inspect your shipment immediately. If there is damage, contact jaxkwok@outlook.com within 7 business days with photos or videos of the packaging and the artwork so a claim or repair can be arranged.

Please reach out to jaxkwok@outlook.com with your specific inquiry, and we will respond within 3–5 business days.